Pisi Support

Contact us

Our support email will be published here soon. Until then, you can report problems, people and content from inside the Pisi app.

Delete your account

In the Pisi app, open the Me tab, scroll to the bottom and tap Delete account, then confirm. This removes your login, profile photo, bio, follows and chat memberships. See our Privacy Policy for what we keep and why. If you can't get into the app, contact us using the details on this page once they're published and we'll delete it for you.

Report or block someone

Long-press a message or comment, or use the menu on a profile or live, to report it or block the person. In an emergency, call 000. You can also report serious online abuse to the eSafety Commissioner at www.esafety.gov.au.

Child safety

Pisi is only for adults. If you believe someone under 18 is using Pisi, or you see content that harms or sexualises a child, report it in the app straight away. We report child safety concerns to the police and the eSafety Commissioner.

Coins and refunds

Coins are bought through the App Store. To ask for a refund, use Apple's refund process at reportaproblem.apple.com. If coins don't arrive or don't work, contact us and we'll fix it.

Privacy requests

To get a copy of your personal information or ask us to correct it, contact us. We'll reply within 30 days.